2026, and the arrival of voice AI agents
In January 2025 the public switched telephone network of NTT East and NTT West completed its migration to IP, and ISDN (the INS-Net digital communication mode) came to the end of its role. For business telephony, the move from equipment that assumes analog lines to designs that assume IP is no longer avoidable.
And in 2026, business telephony is starting to move past the IP transition itself. Alongside cloud PBX and smartphone extensions, working with voice AI agents has become a realistic option — first-line answering, summarizing and recording what was said, integration with CRM. The phone is turning from equipment that merely connects people into something that moves the work along.
The point at which a business phone system comes up for renewal is not just an equipment refresh; it is a chance to redesign the whole communication environment. With twenty years of SIP/VoIP experience, ageet supports the work end to end, from the IP migration through to voice AI agents, from design to running it.
Talk to us about migrating