ageet Support Inquiries

If the FAQ, examples and forums don't solve your problem, always make sure to take a look into the respective product manual. If you can't find help there or would like to discuss another request with us, please feel free to get in touch using the contact form, by placing a call or just writing a message in the chat box to the left. We are always eager to hear from you! In order to provide you with the best possible service, please make sure to clearly state your name and mail address in any inquiries to us. Also, please write as many details as you can about your problem so that we can assist you solve it as soon as possible. What we usually need is a description of your network setup and - if possible - logging information to illustrate the problem. Other than that, please refrain from asking for your serial number after buying one of our products before 24 hours have passed without receiving word from us. ageet reserves this time span to process your purchase even if we usually hand out the numbers much faster than that. Also, make sure to check your SPAM folder before contacting us as some of our mails have been found there in the past.